Membership Survey Instructions

Completing this survey is one way of having a voice in the future of the Club.

Please answer scale questions from 1 to 5 with 1 being dissatisfied, hard, not often, not likely and 5 being satisfied, easy, often, and likely.

Each member/family should complete a survey. The survey will be anonymous.

All questions need to be answered. If you cannot answer a question, are unfamiliar with that item, have no opinion, or if the question does not pertain to you or your membership status, please select N/A.

At the end, there are two questions that will allow you to answer the question in your own words.

Member Number(Required)

(Please note: this information will be used to ensure that each member/family can submit only one survey and will not be submitted with your answers.)

Membership

How long have you been a member? (years)(Required)

0-2 years

3-6 years

7-9 years

10+ years

N/A

How often do you visit the club per month? (visits per month)(Required)

1-3 times

4-6 times

7-9 times

10+ times

N/A

Club Communications

How satisfied are you with club communications? (dissatisfied/satisfied)

1 Dissatisfied

5 Satisfied

N/A

How do you feel about the number of times you hear from us per week? (too little/too much)

1 Too Little

5 Too Much

N/A

How strong do you feel our social media presence is? (weak/strong)

1 Weak

5 Strong

N/A

What is your primary method for receiving communications?

Facebook

Instagram

Website

N/A

Golf

How satisfied are you with our golf course? (dissatisfied/satisfied)

1 Dissatisfied

5 Satisfied

N/A

How would you rate the condition of the golf course generally? (very bad/very good)

1 Very Bad

5 Very Good

N/A

How satisfied are you with our locker facilities and club storage? (dissatisfied/satisfied)

1 Dissatisfied

5 Satisfied

N/A

How do you feel about our instructional programs and playing lessons? (dissatisfied/satisfied)

1 Dissatisfied

5 Satisfied

N/A

How easy is it to book a tee time? (hard/easy)

1 Hard

5 Easy

N/A

How do you feel about our golf leagues and tournaments? (dissatisfied/satisfied)

1 Dissatisfied

5 Satisfied

N/A

How do you feel about our golf simulator? (dissatisfied/satisfied)

1 Dissatisfied

5 Satisfied

N/A

Pool

How satisfied are you overall with our pool? (dissatisfied/satisfied)

1 Dissatisfied

5 Satisfied

N/A

How satisfied are you with our pool facilities? (dissatisfied/satisfied)

1 Dissatisfied

5 Satisfied

N/A

How do you feel about our open hours? (dissatisfied/satisfied)

1 Dissatisfied

5 Satisfied

N/A

How do you feel about our holiday pool events? (dissatisfied/satisfied)

1 Dissatisfied

5 Satisfied

N/A

How satisfied are you with pool staff/service? (dissatisfied/satisfied)

1 Dissatisfied

5 Satisfied

N/A

Tennis/Pickleball

How satisfied are you with our pickleball courts? (dissatisfied/satisfied)

1 Dissatisfied

5 Satisfied

N/A

How satisfied are you with our tennis courts? (dissatisfied/satisfied)

1 Dissatisfied

5 Satisfied

N/A

How do you feel about our pickleball play nights? (dissatisfied/satisfied)

1 Dissatisfied

5 Satisfied

N/A

How often would you like to see pickleball and tennis tournaments? (not often/often)

1 Less Often

5 More Often

N/A

Food & Beverage

How satisfied are you with the food at 1955 Restaurant & Bar? (dissatisfied/satisfied)

1 Dissatisfied

5 Satisfied

N/A

How satisfied are you with the bar at 1955 Restaurant & Bar? (dissatisfied/satisfied)

1 Dissatisfied

5 Satisfied

N/A

How satisfied are you with the service at 1955 Restaurant & Bar? (dissatisfied/satisfied)

1 Dissatisfied

5 Satisfied

N/A

How do you feel about the hours at 1955 Restaurant & Bar? (dissatisfied/satisfied)

1 Dissatisfied

5 Satisfied

N/A

How do you feel about the daily features at 1955 Restaurant & Bar? (dissatisfied/satisfied)

1 Dissatisfied

5 Satisfied

N/A

How satisfied are you with the Garden area? (dissatisfied/satisfied)

1 Dissatisfied

5 Satisfied

N/A

How satisfied are you with the Patio area? (dissatisfied/satisfied)

1 Dissatisfied

5 Satisfied

N/A

Pro Shop

How satisfied are you overall with our Pro Shop? (dissatisfied/satisfied)

1 Dissatisfied

5 Satisfied

N/A

How do you feel about the selection of apparel? (dissatisfied/satisfied)

1 Dissatisfied

5 Satisfied

N/A

How do you feel about the selection of equipment? (dissatisfied/satisfied)

1 Dissatisfied

5 Satisfied

N/A

How satisfied are you with the service from the cart staff? (dissatisfied/satisfied)

1 Dissatisfied

5 Satisfied

N/A

Outside Events

How satisfied are you with special event spaces? (dissatisfied/satisfied)

1 Dissatisfied

5 Satisfied

N/A

How satisfied are you with our special event services? (dissatisfied/satisfied)

1 Dissatisfied

5 Satisfied

N/A

How likely would you consider having a wedding, party, or banquet at the club? (not likely/likely)

1 Not Likely

5 Likely

N/A

How easy is it to book an event at the club? (hard/easy)

1 Hard

5 Easy

N/A

Club Events

How satisfied are you with club events such as Party on the Patio and other seasonal events? (dissatisfied/satisfied)

1 Dissatisfied

5 Satisfied

N/A

How satisfied are you with the special Pool events (Memorial Day, July 4th and Labor Day)? (dissatisfied/satisfied)

1 Dissatisfied

5 Satisfied

N/A

How often do you attend these events? (not often/often)

1 Not Often

5 Often

N/A

Overall Evaluation

How would you rate the overall value of the Club? (Low/High)

1 Low

5 High

N/A

How likely are you to refer Sleepy Hollow to friends and others? (Not Likely/Very Likely)

1 Not Likely

5 Very Likely

N/A

What makes Sleepy Hollow Golf Club special to you?

Please provide thoughtful input on improvements you would like to see at Sleepy Hollow Golf Club.

Membership Survey Instructions

Membership

Club Communications

Golf

Pool

Tennis/Pickleball

Food & Beverage

Pro Shop

Outside Events

Club Events

Overall Evaluation

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